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Coronavirus (COVID-19)

Betterpay Merchant Relief Plan

We understand that many of our small and medium-sized businesses (SMBs) may be negatively impacted by COVID-19 and, in response, we’ve developed suggestions and special offers to help existing and new merchants manage through these unsettling times.

Make a selection to see the offers are available to you 


Seasonal Hold Options

We understand that some businesses will need to pause their merchant account due to local, state and national actions. We are happy to put your business on a seasonal hold, preserving your account while pausing all activities and fees. This offer applies only to our PAYSAFE existing merchants.

Mobilize Your Business

Looking to take your business on the road or offer curbside pick-up? We’re offering FREE MOBILE READERS* for all of our existing merchants through June 1st, 2020. And, our mobile solution offers not only payment acceptance, but also an integrated virtual terminal and robust inventory management, offering you a true mobile point-of-sale solution.

Sell online

If you don’t have an online presence, now is the perfect time to get one. Through Auth.net, we provide seamless connectivity to a variety of check-out solutions. You will also have the ability to quickly and easily digitize your invoicing; minimizing physical contact, saving time and money and getting paid faster. We’re offering FREE SET-UP for all new merchants through June 1st, 2020.

Boost Your Food Service Delivery With Clover

Are you using Clover®? There are a wide variety of great apps available for Mini, Flex, and Station. For online ordering and direct delivery there are several options including, It’s a Check Mate or The Ordering.app. If you’re looking to use 3rd party delivery services like UberEats or Postmates, we recommend Chowly or OrderOut. Not yet using Clover? Please contact us today and learn more about our special discounted offers.

Embrace Contactless

During times like this, less contact is more. Most terminals and hardware in market today are contactless enabled so please be sure that you’re promoting contactless acceptance (Apple Pay®, Android Pay, etc.) with your customers and team members in order to practice safe social distancing.


Homebase is an online employee scheduling and team management tool. Implementing Homebase in your business at this time can help you with remote time tracking, advanced team communication, proper team scheduling, manage remote/home-based employees, schedule management, layoffs, unemployment, Clock in/out feature, best practices and can help keep labor costs lean.

To help our merchant out in the wake of the COVID-19 pandemic, Homebase is offering their HR Pro App for FREE through April 10th, 2020. Click here to download the information sheet.

To take advantage of this offer, click below and use support code "VIRUSHELP "at checkout.

SBA Government Loans

Recently, the federal government has earmarked $350 million for small business assistance loans. The U.S. Small Business Administration (SBA) has many options for small businesses to apply for lending programs to help sustain their business during this period of slow economic activity. If the merchant meets the eligibility requirements for an SBA loan they will be matched with a lender who can provide the capital they need to continue operating their business.                         

Eligibility Requirements for SBA Loans:
•  Be a for-profit business
• Do business in the United States
• Have invested equity
Other requirements may be required by the lending program offered. Additionally, businesses must meet size standards (
view the list here), have the ability to repay, and a sound business purpose. Even businesses with bad credit may qualify for loans.
Applications for loans are exclusively available online via sba.gov.


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