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What do you remember about 2012? Barack Obama was on his way to a second presidential term, and Xi Jinping was just assuming his leadership roles in China. Instagram was acquired by Facebook, and Snap was just a year old. Lyft entered the ride-sharing scene, a few years behind Uber. (Although I did take my […]

It’s well-understood that beautiful website design is a must-have for businesses operating in the digital space—which is virtually every business today. With a single visit to your website, you want customers to make purchases or book appointments quickly and clearly view your branding. While having an attractive website with superb usability is undoubtedly necessary, many […]

In 2021, customers continue to prioritize safe and convenient shopping. Businesses can accommodate their needs with payment technology that reduces the need for in-person interaction at point of sale. Contactless, omnichannel and unattended payment solutions provide pandemic-friendly contact-free options and e-commerce support. Although these modern payment methods have grown increasingly popular, the pandemic offers a […]

Brick-and-mortar businesses across America are reopening their doors. However, many are a little anxious about how much their new operating costs will eat into their profits. Safety First The most important factor, of course, is maintaining safety guidelines set by the CDC local governing bodies. Besides preventing the spread of infection, it gives consumers the […]

Retail Trend #1: Social Commerce This year’s surge in online shopping is here to stay, especially given the hurdles presented by the COVID-19 pandemic and the closure of brick-and-mortar stores. According to a recent study, in 2020, nearly 41% of customers said they were currently shopping online for things they would normally buy in-store. Social commerce — […]

So, you have excess inventory after the holidays. You are not alone. This is a common scenario faced by all retailers, as they spend months preparing for the holiday season, only to be left with the back of the store full of post-holiday inventory. This isn’t good for many reasons. Many products have infinite life […]

The COVID-19 pandemic has completely upended our normal way of doing business. Stay in place orders have caused stores to shut their doors in many states. Other companies find themselves unable to fulfill shipments due to supply chain disruptions. Even for companies that are remaining open, business is largely on the decline as more people try to […]

As we outlined in the first segment of this two-part series, customer engagement is a key ingredient to building a sustainable business. Repeat customers are your most valuable fans, even when they’re just spending $5.35 on a coffee and bagel each day. The $5.35 guy, as we call him, is worth much more than just a few bucks: his […]

In neighborhoods across the country, small businesses tie the community together. They serve as gathering places for friends and celebrations and provide jobs to the locals and characters to their neighborhoods.  But Covid-19 flipped these communities upside down in a matter of weeks. Small business owners nationwide are only beginning to understand the lingering impacts […]

The fact that 92% of U.S. small businesses have reinvented themselves during the pandemic says a whole lot about this bunch. Small business owners are scrappy go-getters with no quit in them. And the survey from GetApp proves that very point. Small Business Reinventing During Pandemic According to the survey, 92% pivoted their business in at least […]

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